With the advent of multichannel selling and the increasing complexity of supply chains, traditional inventory management methods no longer suffice. That’s where Zoho Inventory steps in. It is an important component of the Zoho cloud-based software suite for businesses and offers a complete inventory control system designed to streamline operations, boost sales, and keep customers satisfied.

Inventory Control Management

Utilize Zoho Inventory’s integration capabilities with the selling channels (e.g., e-commerce platforms, POS systems) to automatically update inventory quantities across all channels in real-time whenever a sale is made. Maintain essential details such as prices, cost, availability, and SKUs for each product in your inventory and create variants of an item based on custom attributes and keep them neatly organised. Bundle multiple items together to sell as a single unit and ensure that Zoho Inventory updates individual items and components as products are assembled and sold. The Zoho Inventory module establishes re-ordering thresholds and preferred suppliers, to ensure a steady flow of goods and eliminate the risk of untimely shortages.

In Zoho Inventory, integrating barcode scanning into operations will eliminate manual data entry errors and expedite transactions, enhancing both accuracy and speed. Identify each item in your inventory with a code and track its movement from the point of purchase to the sale. Track batches of items and monitor their expiry dates so that we sell them when they are fresh.

Warehouse Management

Using Zoho Inventory, manage several warehouses, move inventory across them, and create reports to gain a deeper understanding of warehouse management. Add more warehouses and utilize a single application to manage the movement of goods between your store and warehouses that are spread out across different places. Select the warehouse that is closest to the customer’s location when creating a sales order. In addition to saving a ton of time and money on transportation, you can distribute goods more quickly in this manner. To move an item from one warehouse to another, choose the appropriate batch or serial number, and effortlessly monitor the whereabouts of every object.

Multichannel Selling

Expand your reach effortlessly with Zoho advanced inventory management application, now integrated with major platforms like Amazon, eBay, Etsy, and Shopify. Manage, control, and measure your multi-channel selling from one centralized system designed to enhance efficiency and streamline the operations. Automatically adjust inventory quantities across all sales channels whenever an order is received to ensure accurate stock levels and avoid overselling with real-time inventory updates. Buy and sell in multiple currencies with ease and Zoho inventory converts all transactions to base currency, simplifying financial management and reporting. You will gain valuable insights into the performance of each sales channel and make decisions about where to invest our time and resources for maximum return. Get paid online seamlessly with a wide array of payment gateways available through Zoho Inventory. Enjoy smooth and secure transactions, enhancing your customers’ buying experience.

Order Management

Zoho Inventory can manage sales and purchase orders, create packages, and send delivery updates from a single order management system. The Zoho platform integrates with Amazon, eBay, Etsy, and Shopify, allowing you to handle all online orders from a single interface. Set reorder points and receive stock level notifications to prevent out-of-stock situations. Create packages, print package slips, and access real-time shipping rates from 30 different shipping services, all within one comprehensive system. Monitor package movement post-shipment and keep customers informed of their orders’ locations, thereby enhancing customer satisfaction. Additionally, integrate the payment account to start receiving online payments immediately, ensuring a secure and convenient transaction process for the customers.

Order Fulfillment

Set up an efficient order fulfillment system for your business with Zoho Inventory, designed to simplify workflows, expedite order fulfillment, and build customer trust. With a comprehensive dashboard, you can gain a quick overview of all your sales orders, including pending, invoiced, packaged, and delivered statuses. Confirming a sales order and converting it into a packing slip is streamlined with a single click, automatically importing details for saving, printing, or emailing to the customer. Zoho Inventory integrates with over 40 shipping carriers, enabling you to manage global shipments conveniently and swiftly without the need to switch tabs. Generate shipping labels directly from packing slips and access real-time shipping costs for each package before dispatch. Post-shipment, keep customers informed with tracking updates via AfterShip integration, enhancing transparency and trust. This robust system ensures that you can handle your order fulfilment process seamlessly, improving efficiency and customer satisfaction.

Insightful Reports

Utilize Zoho Inventory’s robust reporting options to analyze various aspects of your business, such as sales trends and best-performing items, through simple yet precise inventory reports. Gain instant visibility into the business operations at a glance, including details about unresolved tasks, important notifications, and overall business health. Sales reports provide insights into the best-selling products, while customer reports detail top customers and their payment histories. Stay informed with low stock notifications and re-stocking alerts, and track when items are expected to be received along with outstanding payment details. Zoho Inventory employs the FIFO method for stock valuation, ensuring accurate accounting for every item in inventory, whether incoming or outgoing. Effortlessly export reports in CSV, XLS, or PDF formats with just a click, making it easy to share and analyze crucial business data.

How Can we help?

Affiniax is an authorised implementation partner of Zoho software suite and can help you integrate Zoho inventory into your business operations. Get in touch with Nihar Kothari, Partner, at nihar@affiniax.com to explore more about Zoho Inventory

Frequently Asked Questions (FAQs)

1. What is Zoho Inventory?

Zoho Inventory is an online inventory management software designed to help businesses manage their inventory, orders, and warehouses efficiently.

2. What are the key features of Zoho Inventory?

Zoho Inventory offers features such as inventory tracking, order management, warehouse management, serial number tracking, batch tracking, multi-channel selling integrations, reporting and analytics, and more.

3. Is Zoho Inventory suitable for small businesses?

Yes, Zoho Inventory caters to the needs of businesses of all sizes, including small businesses. It offers scalable solutions that can adapt to the growth of your business.

4. Can Zoho Inventory integrate with other Zoho applications?

Yes, Zoho Inventory seamlessly integrates with other Zoho applications such as Zoho CRM, Zoho Books, Zoho Desk, and more, allowing for a streamlined business process.

5. Does Zoho Inventory support multi-channel selling?

Yes, Zoho Inventory supports multi-channel selling by integrating with popular e-commerce platforms.

6. Is Zoho Inventory cloud-based?

Yes, Zoho Inventory is a cloud-based solution, which means you can access it from anywhere with an internet connection, and updates are automatically applied.

7. Can I track my inventory in real-time with Zoho Inventory?

Yes, Zoho Inventory provides real-time inventory tracking, allowing you to monitor stock levels, track orders, and manage warehouses in real-time.

8. Does Zoho Inventory offer mobile apps?

Yes, Zoho Inventory offers mobile apps for both iOS and Android devices, enabling you to manage your inventory on the go.

9. Can I customize documents such as invoices and packing slips in Zoho Inventory?

Yes, Zoho Inventory allows you to customize documents such as invoices, packing slips, and purchase orders with your company logo, colors, and other branding elements.

10. Is there customer support available for Zoho Inventory users?

Yes, Zoho provides customer support for Zoho Inventory users through various channels, including email, phone, and live chat, depending on your subscription plan.